|Institute Announces Comprehensive Program for The 5th International Conference
The Institute for Patient- and Family-Centered Care is proud to announce the detailed program for The 5th International Conference on Patient- and Family-Centered Care, to be held in Washington, DC, June 4-6, 2012, and to provide an update on the Conference hotel information.
Hotel Update ~ Reserve Rooms by May 10th for Conference Rate
Due to high demand, the hotel rooms for The 5th International Conference on Patient- and Family-Centered Care at The Omni Shoreham are sold out!
But, don't despair, there is a great alternative: the beautiful Washington Marriott Wardman Park Hotel, just across the street from the Omni Shoreham, is holding a limited number of rooms at a special group rate for conference participants. NOTE: To take advantage of this special conference rate, reservations must be made by May 10, 2012!
Conference Program Announced
The 5th International Conference on Patient- and Family-Centered Care will feature international experts who will examine patient- and family-centered approaches and best practices for developing stronger partnerships among patients, families, and health care providers, at the direct care level as well as at the organizational and program level. Significant numbers of experienced patient and family leaders will join with a vast array of health care administrators, clinicians, medical educators, researchers, architects, and others from around the world to showcase a variety successful programs. These programs aim to not only improve the patient experience, and encourage patient and family engagement, but also to reduce medical errors and lower costs while delivering safer and higher quality of care.
The Institute is partnering with two innovative non-profit organizations that also focus on improving health care:
- The Samueli Institute will present a series of sessions that highlight effective strategies for creating, implementing, and evaluating mind-body programs and practices within a patient- and family-centered context. Exemplary programs will be showcased.
- The Picker Institute will present the Picker Patient Experience Series, which includes the Picker Lecture by Dr. Don Berwick, several featured presentations from Picker Institute 2011/2012 Always Events® Challenge Grant recipients addressing communication and care transitions, and posters that depict innovation in patient-centered care, emphasizing partnerships with patients and families in health care.
The conference program includes acclaimed keynote speakers, more than 100 sessions, and 80 poster presentations. All are described in the Conference Brochure.
Check out the Registration Website for more details about the Conference and the Hotels.
|Special Thanks to the Atlanta Seminar Sponsors; Fall Seminar to be in Ann Arbor, Michigan!
Special thanks to our leadership sponsors, Emory Healthcare and National Partnership for Women & Families/Campaign for Better Care for providing support for last month's intensive training seminar, which was held in Atlanta. It was a great success!
The Atlanta Hospitals and Communities Moving Forward with Patient- and Family-Centered Care intensive training seminar had nearly 300 participants, representing a large number of departments and positions, including quality improvement, palliative care, human resources, safety and security, medical education, social work, child life, rehab services, radiation technology, health information, marketing/communications, risk management/compliance, patient satisfaction/customer service, patient experience, and many others. A large contingency of senior executives, including CEOs, COOs, CNOs, senior vice presidents, and medical directors attended the seminar. The seminar attracted participants representing 101 organizations from 3 countries, 30 states, and 5 Canadian provinces. Twenty-three of the organizations that sent teams are Institute Pinwheel Sponsors.
Here is a sampling of comments from seminar participants:
- One of the best conferences I have attended in my eight years in leadership.
- ...a life changing experience—a total eye opener; this can go beyond the health care facility. It can be applied to many other aspects of one's life.
- Rich, insightful and right on! This is the future of health care...
- This seminar shed light on how very little I really knew about what patient- and family-centered care really meant.
- ...The power of partnership is phenomenal!
- I began the seminar feeling somewhat under prepared, small, and unsure of how I would engage my staff/peers/organization. By the time the morning session concluded, I was so excited and was frantically taking notes and having ah-ha! moments seemingly every time I blinked.
- This seminar was amazing. I can't wait to start the work of educating and instituting patient- and family-centered care principles. It is the right thing to do.
- ...very impressed by the strength of each and every session.
Check out more photos from the Atlanta seminar on the Institute's Facebook page.
Fall Seminar ~ Next Stop Michigan!
Consider joining us for the next Hospitals and Communities Moving Forward with Patient- and Family-Centered Care intensive training seminar that will be in Ann Arbor, Michigan, October 1-4, 2012. Registration opening soon.
|The Power of Stories in Patient- and Family-Centered Care
Personal stories can be very powerful in advancing the practice of patient- and family-centered care.
Liz Crocker, Vice-President of the Board of Directors for the Institute for Patient- and Family-Centered Care and co-author of Privileged Presence: Personal Stories of Connections in Health Care, presented the opening keynote address at the Inspire Health Care Quality Summit 2012 in Saskatoon, SK. Liz spoke on "Be the Change: Embracing Patient and Family-Centred Care as the Key to Satisfaction, Safety, and Quality Improvement" and shared examples of innovative policies, practices, and stories about patient engagement, compassionate communication, and collaboration.
For more about this topic, listen to the recent podcast, in which Marlene Fondrick, Institute faculty member, and Helen Osborne, host of Health Literacy Out Loud, discuss The Power of Stories in Patient- and Family-Centered Care.
In this podcast, Marlene discusses how she helps patients and their families share their real-life stories, and gives examples of those that have made a difference in patient care. She explains how stories can help advance the practice of patient- and family-centered care, including the most important questions to ask and avenues in which to use patient stories.
Check out Health Literacy Out Loud (HLOL). It offers an extensive archive of free podcasts, a free e-newsletter, and other resources.
National Nurses Week 2012
National Nurses Week 2012 is celebrated from May 6, also known as National Nurses Day, through May 12, the birthday of Florence Nightingale, the founder of modern nursing.
National Nurses Week provides an opportunity to recognize and celebrate all that nurses do, particularly their key role in establishing partnerships with patients and families. The Institute often reaches out to nurses—who are on the forefront of advancing patient- and family-centered care—to find new ways to encourage patient and family engagement. National Nurses Week is a chance for you to do the same!
World Health Organization Celebrates Healthy Aging
The World Health Organization dedicated its birthday, April 7, World Health Day, to healthy aging. Watch a video that incorporates the core concepts of patient- and family-centered care: respect and dignity, information sharing, participation, and collaboration.
|Bev Johnson Elected to the PCPCC Board of Directors
Congratulations to Bev Johnson, President and CEO of the Institute for Patient- and Family-Centered Care, on her recent election to the Board of Directors of the Patient-Centered Primary Care Collaborative (PCPCC).
The PCPCC is a coalition of major employers, consumer groups, patient quality organizations, health plans, labor unions, hospitals, clinicians, and many others who work together to develop and advance the patient-centered medical home (PCMH).
Understanding the Challenges of Patient- and Family-Centered Care
Check out the new article in the January/February 2012 issue of Pediatric Nursing, Implementing Patient- and Family-Centered Care: Part 1 Understanding the Challenges, co-authored by the Institute for Patient- and Family-Centered Care's Marie Abraham, Senior Policy and Program Specialist, and Julie Ginn Moretz, Director, Special Projects.
This is the first of two articles by Marie and Julie about implementing patient- and family-centered care, "in particular, overcoming challenges to its implementation in pediatric health care settings." The authors identify attitudinal and organizational barriers, explain "common threads among organizations successful in implementing" patient- and family-centered care, and the roles for nurses in the process. Often, "the forward-moving actions of nurses" can be 'the first steps in transforming the culture of their organization."
The second article will detail specific strategies and resources that can assist nurses when responding to such challenges, and will also identify organizations that can serve as models for starting or continuing the journey of patient- and family-centered care.
|Aligning Forces for Quality Releases Lessons Learned ~ Engaging Consumers to Improve Ambulatory Care
In July 2011, teams from the Robert Wood Johnson Foundation's Aligning Forces For Quality (AF4Q) met in Chicago to learn from each other's experiences in partnering with patients, families, and caregivers to improve ambulatory care. The Institute for Patient- and Family-Centered Care and The National Partnership for Women & Families participated in this event.
Aligning Forces for Quality began with four pilot sites in 2006 and now consists of 16 diverse communities across the United States. AF4Q asks the people who "get care, give care, and pay for care to work together toward common fundamental objectives to lead to better care."
A March 2012 report, Lessons Learned ~ Engaging Consumers to Improve Ambulatory Care, shares the work of five of these communities, demonstrating that, using a variety of approaches, engaging patients and families across the continuum of quality improvement can help communities move toward a health care system that delivers high-quality, patient- and family-centered care.
Welcome to Institute Intern: Jose LandaverdeThe Institute welcomes our new intern, Jose Landaverde.
Jose, born in Bolivia, came to the United States when he was four years old. He lives in Bethesda with his parents and his older brother who is attending college. Jose is both a football player and fan. Jose—a high school senior—will graduate in June, and plans to attend the School of Business at Penn State University next fall.
In the meantime, Jose is doing a variety of work for the Institute. In addition to being the first voice many hear when calling the Institute, Jose assists with administrative tasks, including updating the Institute’s database and processing publication orders. Jose has been instrumental in transferring archived files to the new PFAC Listserv. Jose enthusiastically tackles new assignments.
We are happy to have Jose join our team!