IPFCC staff and faculty have expertise to provide training to build the capacity of patients and families to serve as effective advisors and partners to help your organization plan and implement change and improvement. Training topics that can be tailored to meet your organization’s needs include:

  • Being an Effective Patient and Family Advisor
  • Sharing Stories to Inspire, Inform, and Educate
  • Establishing Staff Coordinator Role for Advisory Programs
  • Recruiting, Selecting, and Orienting Patient and Family Advisors
  • Creating and Sustaining a Patient and Family Advisory Council
  • Preparing Patient and Family Advisors to Partner in:
    • Safety
    • Performance Improvement
    • Education of Students, Trainees, and Health Care Professionals
    • Research
    • Governance
  • Preparing Patient and Family Advisors to Provide Peer Support
Juliette and Julia Rae Schlucter

In June 2016, Julia Rae Schlucter recorded a StoryCorps discussion with her mother Juliette Schlucter about Juliette’s journey from mother to family advisor to national leader in patient- and family-centered care.