August 2007, Issue # 11

Conference Plenaries, Leadership Luncheons, and Networking Dinners
Audio Copies of Presentations Available
Thank You to All Participants, Presenters, Sponsors, and Supporters
Handouts and Presentations from the Conference Available Online
Conference Continuing Education Credits
The Institute for
Family-Centered Care
7900 Wisconsin Ave, Suite 405
Bethesda, Maryland 20814
P: 301 652-0281
F: 301 652-0186
Conference Plenaries, Leadership Luncheons, and Networking Dinners

The 3rd International Conference provided lots of opportunities to learn and to network. In addition to a multitude of concurrent sessions, participants could attend plenary meetings with speakers from around the world, leadership luncheons, networking dinners, visit the Exhibit Hall, see poster presentations, or check out the video theatre.

At the opening plenary, you could hear a pin drop during Margaret Murphy's moving presentation. She set the tone for the entire Conference as she presented one mother's perspective. Read more about Margaret Murphy's story on our website at

Rosemary Gibson, from the Robert Wood Johnson Foundation, had the audience in her hands with her show and tell of a hospital gown and stories of how patients and families are crucial players in making health care safer. In order to make her point Rosemary adapted Ghandi's quote:

"A patient is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to serve him."

Jack Davis, from the Calgary Health Region, gave insights into the roles of leaders from his perspective as the CEO of a large public health region committed to patient- and family-centered care. You can hear his remarks on-line and learn more about his presentation. (Watch for an article in next month's Pinwheel Pages about Jack Davis and the Calgary Health Region.)

About two hundred attendees signed up for the three special luncheons. The Executive Leadership Luncheon, held Monday, July 30 featuring nationally recognized leaders, generated a dynamic discussion about implementing patient- and family-centered care at the executive level. On Tuesday, nurse executives and educators, along with patient and family faculty, explored opportunities for integrating patient- and family-centered care at all levels of nursing education. And at Wednesday's Primary Care Lunch every seat was filled for the interactive discussion about how to connect patient and family advisors and leaders with primary care physicians, organizations, and educators to create and evaluate patient- and family-centered medical homes.

Tuesday's sold-out networking dinner provided time and space for lots of networking. For example, one participant reported an amazing conversation with a combination of
perspectives, from three moms of children with health problems, two
pediatric physicians (one from France, one from the US), a NICU RN, a patient representative from Switzerland, a hospitalist from Oregon, and an oncology/transplant person. Reportedly, "the dinner group laughed a lot . . . and also spoke seriously and . . . always respectfully of each other's viewpoints. . ." including not only a debate over US medicine vs. French socialized care, but also a pediatrician saying, "OK, I've ALWAYS wanted to ask a parent this . . ." The parent then told her story, asking for the physician's thoughts. Words cannot adequately capture the feeling generated at many tables around the room as people connected across professional, personal, and geographic boundaries to share their stories.

Audio Copies of Presentations Available

Miss the Conference? Or were you there, but you would love to hear a presentation that you missed while attending another one? Or perhaps you want to share with your colleagues or family members what you heard at The Conference. There are many reasons why you might want to order the audio of some or all of The 3rd International Conference. For your convenience, audio portions of the Conference are now available!

Order an MP3 Audio CD set of all recorded conference sessions from The 3rd International Conference on Patient- and Family-Centered Care: Partnerships for Enhancing Quality and Safety. Or order an audio CD of individual presentations.

There are several ways to see what is available and to order:

1. The easiest way is to use this link to order; or

2. Go to the Institute's homepage at and, on the right side, click on ORDER AUDIO COPIES OF PRESENTATIONS; or

3. Click on the graphic of a CD at the bottom right side of the Institute's homepage at

Any of these ways will take you to the order pages at the Conference Copy, Inc. website. Click on the sessions you want to order and add items to your cart.

NOTE: There are nine pages of presentations listed;click on the page number at the bottom of the page to view the next or previous page of the listing.

Thank You to All Participants, Presenters, Sponsors, and Supporters

Thank you to all who supported the advancement of patient- and family-centered care by participating in The 3rd International Conference in Seattle, Washington. All the participants contributed greatly to its success .
The Institute wants to extend a heartfelt thanks to our sponsors: the University of Washington Medical Center, Children's Hospital & Regional Medical Center, and the Seattle Cancer Care Alliance.

We also want to thank the following for their support: The Commonwealth Fund, Smith Group, The University of Washington School of Nursing, and Scottsdale Healthcare.

The Conference drew close to 1000 participants from all over the world, including the United States, Canada, the United Kingdom, France, Australia, Japan, Qatar, the Netherlands, Israel, and Taiwan. Our sponsors filled the Exhibit Hall with new ideas and products.
Participants and presenters were rejuvenated with massage and integrative therapies courtesy of the Massage Program in Volunteer Services at Children's
Hospital & Regional Medical Center.

To learn more about our Exhibitors, see Sponsors and Exhibitors.

If you didn't get a chance to attend, hear what you missed by ordering the MP3 CD of The Conference. For information about our upcoming meetings, watch our Events Page.

Handouts and Presentations from the Conference Available Online

Presentations and Handouts Now Available

Thank you all for making The 3rd International Conference on Patient- and Family-Centered Care a resounding success. And an added thanks for your endurance as we organized the conference handouts for our website.

We have received and posted the majority of the conference presentations and handouts. Materials are still coming in and we will update the postings as they are received.

To find conference handouts and presentations, either use the link at the top of this article or the link on the top right of the Institute's current Homepage, or:

1. Go to the Institute's Homepage:

2. Click on the tab: Tools for Change

3. Click on the section: Conference Materials

The sessions are listed alphabetically; the session number is listed along side of the title.

4. Download any or all

Every effort has been made to ensure the accuracy and completeness of these electronic materials. However, the Institute for Family-Centered Care is not responsible for the content of this material or its availability and does not endorse, warrant, or guarantee products or services described in this material. The availability of this material is offered solely as a convenience to users of our website.

Conference Continuing Education Credits

Continuing Education Credits for Attending The 3rd International Conference

If you attended the conference and want to receive continuing education credit, you will need an Attendance Certificate from the Institute. To receive an Attendance Certificate, you must have:

-- attended the entire conference;

-- completed the necessary sign-in forms located in the registration area every day of the conference; and

-- within 30 days after the conference completed the Online Evaluation.

The Online Evaluation link was sent to all attendees after the conference by email. Attendance Certificates will be mailed to requesting participants after proof of evaluation completion. If you have not received the link for the online evaluation please let us know.

If you have any questions, please contact the Institute at 301-652-0281 or


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