June 2018
Issue 114

IPFCC Events
Conference Banner
Thank You for Another Successful Conference!
More than 800 participants, including over 200 patient and family advisors, gathered in Baltimore for an intensive three days! They came from the U.S., Canada, Netherlands, South Korea, and several other countries. Plenary presentations, breakout sessions, and posters provided both inspiration and practical strategies related to the Conference’s theme of promoting health equity and reducing disparities.

View photos from the Conference

Audio recordings of conference sessions are available for purchase through IntelliQuest Media. You can choose to order lifetime/unlimited access to the IPFCC Online Learning Center, a flash drive with all recordings, and/or individual session recordings. For more details and to purchase recordings, visit the IntelliQuest Media site.

With leadership support from With program support from
Armstrong Institute for Patient Safety and Quality
Patient-Centered Outcomes Research Institute (PCORI)

Patient & Family Advisor Summit on the Opioid Epidemic
41918492785_25a76f8f55_z Prior to the Conference, IPFCC and PFCCpartners hosted a Patient and Family Advisor (PFA) Summit on the Opioid Epidemic. Sponsored by Beaumont Health, the PFA Summit was attended by more than 80 participants—over half of whom were patient and family advisors. Through presentations and interactive discussions, participants discussed how to apply the core concepts of patient- and family-centered care to the opioid epidemic, and identified ways in which they could contribute to partnerships and solutions moving forward. A forthcoming White Paper will summarize discussions and recommendations from the PFA Summit.
View photos from the Summit

In collaboration with:  With leadership support from:
Upcoming Webinars
PFCC in the Field 
IPFCC is partnering with the Patient-Centered Primary Care Collaborative (PCPCC) as part of its Transforming Clinical Practice Initiative (TCPI) Support Alignment Network (SAN).
This section brings stories from the field, from this initiative and others, right to your inbox. Some stories describe programs that have just begun; others describe more well-developed programs.
Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings
Patients who transition from one ambulatory care clinician to another are vulnerable to patient safety errors. To address this need, the Health Research & Educational Trust (HRET) adapted select, evidence-based patient and care partner-centered acute care discharge tools to create a toolkit specifically for use in the ambulatory care setting. The toolkit is designed to help staff actively engage patients and their care partners to prevent errors during transitions of care.
Review the Toolkit as well as the final report detailing its development

IPFCC at Work
New Research Report on Patient and Family Advisory Councils
A new NYSHealth-funded report by IPFCC addresses gaps in knowledge about PFACs in New York State. While focusing on New York, the findings describing the landscape of hospital-based PFACs, as well as their prevalence and variation in characteristics, will be of interest to all. The report describes PFACs' performance and impact on hospital strategy and operations and correlation with experience of care and safety outcomes.
Review the full report
NYS PFAC Report Cover
2018 Partnership Award Recipients Selected!
At the 8th International Conference on Patient- and Family-Centered Care, IPFCC announced its 2018 Partnership Awards, recognizing innovative partnerships among patients, families, and health care professionals.

Award Recipient Second Place Award
 Adolescent Health Initiative
Youth-Led Health Center Assessment Process
Virginia Commonwealth University School of Medicine/INOVA Fairfax Hospital
Families in Medical School Curriculum: PCMH and Beyond

Learn more about the Award and our Honorable Mention teams

Introducing Ushma Patel, MSPH, PMP
IPFCC is excited to introduce Ushma Patel, MSPH, PMP as the new Director for Special Projects and Educational Programs. Prior to joining IPFCC, Ushma was a senior project specialist at the American Institutes for Research (AIR) where she contributed to survey development, program implementation and evaluation, and explaining evidence-based medicine to consumers and clinicians. As a preeclampsia survivor and patient advocate, Ushma also volunteers for the Preeclampsia Foundation as a member of their Patient Advisory Council and for the PCORI 4th Trimester Project. She lives in North Carolina with her husband and two children – one of whom has a genetic condition and a congenital heart defect. Ushma

pfcc connect Why Should You Join?
PFCC.Connect is a free online learning community that provides you a forum to:
  • Review or share documents with other members to accelerate PFCC across many organizations
  • Ask for advice, ask questions in the discussion space where others can share their experiences to help save your time and inform the work you are undertaking (e.g. how do others recruit diverse members for their PFAC)
  • Connect directly with others who work in similar interests, settings, roles, or geographic regions.
Note: Receiving emails from IPFCC does not mean you are already a member. PFCC.Connect is a secure site that requires you to request membership and is moderated by IPFCC to ensure a positive learning experience for the members, so you will have to register separately. 
Join PFCC.Connect Today!
The IPFCC Board of Directors and staff thank you for your commitment to patient- and family-centered care!
Institute for Patient- and Family-Centered Care
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