| Picker Institute Announces Always Events Grantees
In 2010, Picker Institute launched the Always Events™ initiative, which is designed to identify aspects of care that should always occur when patients and families interact with the health care system. The overall intent of the demonstration projects is to encourage development and adoption of strategies, programs, and processes for achieving selected Always Events™ that can be replicated across a variety of health care delivery settings and, thus, contribute to widespread improvements in the patient and family experience of care.
On March 18th, the Picker Institute announced its Always Events™ (AE) Challenge Grant Program recipients. Winners will receive $50,000 in matching funds to support the development and execution of innovative projects designed to implement the Always Events™ concept in practice.
Twenty applicants have been chosen to receive this prestigious award. Four of these hospitals are Pinwheel sponsors. Their projects exemplify their commitment to promoting patient- and family-centered care and include partnering with patients and families to develop a simple, universal, and safer discharge protocol; redesigning the admissions process to gather and document the values, preferences, and expressed needs of patients and their families; and developing a video that will be translated into four languages to encourage patients and families to partner with health care providers to prevent falls. Read about all the Picker Always Events™ winners and their projects.
Congratulations to our Pinwheel Sponsors:
Amplatz Children's Hospital, Minneapolis, Minnesota
Anne Arundel Medical Center, Annapolis, Maryland
University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania
Vanderbilt Medical Center, Memphis, Tennessee
|Recommended Practices for a Patient- and Family-Centered Emergency Department
Bev Johnson, President of the Institute for Patient- and Family-Centered Care, shared seven recommended practices on Partnering with Patients and Families in the Emergency Department (ED) in the January/February 2011 edition of Urgent Matters E-Newsletter. Urgent Matters is a national initiative funded by the Robert Wood Johnson Foundation. It is dedicated to finding, developing, and delivering strategies to improve patient flow and reduce emergency department crowding. Urgent Matters highlights patient flow best practices through its educational activities including: e-newsletters, web seminars, and regional conferences.
The seven recommended practices are:
• Partners for Improvement
• A Welcoming Waiting Room
• Security Guards as Community Outreach Workers
• Triage as Patient Check-In
• Flexibility and Family-Friendly Exam Room
• Thoughtful Introductions from Care Providers
• Follow-Up Calls After Discharge
To learn more about the details of what each of these practices include, and what makes each of these practices so important, Read More…
|Special Thanks to Our St. Louis Seminar Sponsors
The Institute sends special thanks to Leadership Sponsor Missouri Foundation for Health, and program sponsors, Barnes-Jewish Hospital, and St. Louis Children’s Hospital for providing support for the upcoming May 2011 Hospitals and Communities Moving Forward with Patient- and Family-Centered Care intensive training seminar.
The Missouri Foundation for Health (MFH) serves 84 Missouri counties and the city of St. Louis. The Foundation is the largest health care foundation in Missouri, and is among the largest in the country. It helps develop and fund programs through grants to eligible organizations in the region to prevent and treat disease and disability. MFH’s vision is to improve the health of the people in the communities it serves, empowering them to achieve equal access to quality health services that promote prevention and encourage healthy behaviors. Learn more...
Barnes-Jewish Hospital at Washington University Medical Center—created by the 1996 merger of Barnes Hospital and The Jewish Hospital of St. Louis—is the largest hospital in Missouri and is an affiliated teaching hospital of Washington University School of Medicine. Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a “Magnet Hospital” by the American Nurses Credentialing Center (ANCC). It once again earned a place on the U.S. News & World Report honor roll in 2010-11, and is ranked nationally in 15 adult specialties. Learn more…
St. Louis Children’s Hospital (SLCH) is the oldest pediatric hospital west of the Mississippi. SLCH’s clinical and community outreach programs touch more than 250,000 patients annually. It is the pediatric teaching hospital for Washington University School of Medicine. In 2010, SLCH earned re-designation as a Magnet hospital by the American Nurses Credentialing Center’s (ANCC), an achievement shared with only two percent of hospitals nationally. In 2010, U.S. News & World Report named St. Louis Children’s Hospital to its Honor Roll of America’s Best Children’s Hospitals—one of 8 hospitals on the elite list. Learn more…
To learn more about the St. Louis Hospitals and Communities Moving Forward with Patient- and Family-Centered Care intensive training seminar ~ check out the agenda.
The Institute is proud to announce the award of a Pinwheel Sponsor Scholarship to Baylor Health Care System. With this award, Baylor is sending an additional representative to the Institute’s Intensive Training Seminar in St. Louis.
All Pinwheel Sponsors have the opportunity to participate in a drawing to receive one complimentary registration fee for the Institute’s Intensive Training Seminars. Make sure you participate in the scholarship program when planning for the Fall Seminar in Madison, Wisconsin, November 7-10, 2011.
|Institute for Healthcare Improvement Talk Show
The Institute for Healthcare Improvement (IHI) offers a free “talk show” program designed to “help dedicated legions of health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving patient care.” The 60-minute program is offered live every other week, and is hosted by Madge Kaplan, who brings to IHI her experience reporting on health care for public radio. Featured guests bring a multitude of experience and perspectives to the discussion, and listeners can participate via computer or telephone or both.
Recent shows include:
• Primary Care’s (New) Pressures and Possibilities
• Health Care’s Newest Improvers: Patient and Family Advisors
• The Newest Innovator on the Block: Center for Medicare and Medicaid Innovation
• A Legible Prescription for Health
These shows and more are archived and available for listening anytime.
|Person-Centered Design in Healthcare: Building Connections
While there has been a dramatic shift over the past several decades to include patients, residents, and families as active partners in care, insufficient attention has been directed at the positive impact of patient- and family-centered care with respect to the design and built environment of health care settings. To address this issue an intensive day-long workshop, made possible by the generous support of the Hulda B. and Maurice L. Rothschild Foundation, will be held in Chicago, May 25, 2011, at the 42nd Annual Conference of the Environmental Design Research Association (EDRA). Featured speakers will highlight the positive outcomes of involving patients and family members in the creative design process across acute and long-term healthcare settings. For more information...
The Environmental Design Research Association is an international, interdisciplinary community of design practitioners, facility managers, researchers, and educators. EDRA members are committed to improving human environments, both built and natural, and work together to resolve issues such as health disparities in residential environments, safety and security in gerontological environments, and environmental sustainability.
The Hulda B. and Maurice L. Rothschild Foundation has a long history of supporting Institute projects, as well as a myriad of health care organizations that partner with patients, residents in long-term care communities, and their families.