January 2012, Issue 47

Hospitals and Communities
Moving Forward with Patient- and Family-Centered Care

An Intensive Training Seminar ~

Partnerships for Quality and Safety

March 19-22, 2012    •   Atlanta, Georgia

Emory Conference Center Hotel
Early Bird Registration

     Open Through January 17th!


Thunder Bay Regional Health Sciences Centre
Learn, Network, and Tour Emory Health at Institute's Intensive Training Seminar
Happy New Year to All Our Pinwheel Sponsors! It's Renewal Time!
International Conference on Patient- and Family-Centered Care Offers Sponsorship Opportunities
Welcome to Liz Hansen
Institute for Patient- and
Family-Centered Care
6917 Arlington Road, Suite 309
Bethesda, MD 20814
P: 301 652-0281
F: 301 652-0186
E: institute@ipfcc.org
W:  www.ipfcc.org
Thunder Bay Regional Health Sciences Centre

Thunder Bay Regional Health Sciences Centre, a 375-bed state-of-the-art acute care facility serving the health care needs of people living in Thunder Bay and Northwestern Ontario, Canada, is the only Health Sciences Centre in Canada awarded "Leading Practice" for patient- and family-centered care by Accreditation Canada.

In 2006, Thunder Bay Regional Health Sciences Centre and the Northern Ontario School of Medicine formed a partnership to become Ontario's newest academic health sciences centre. With this new focus, Dr. Rhonda Crocker Ellacott led the development of the Clinical Engagement Task Force to look for a model that, among other things, promoted multi-disciplinary teamwork, integrated teaching and research, and provided coordinated and continuous care. After months of research, including visits to hospitals around North America, the committee found an approach that would work well: Patient- and Family-Centered Care (PFCC).

Patient and Family Advisors assist in all endeavors—from sitting on formal committees, sharing their stories, to being part of a working group. Patient and Family Centred Care Pediatric tours (Thunder Bay uses the Canadian spelling) of the Operating Room began as a result of suggestions from advisors. Patient and Family Advisors have helped develop educational materials, PFCC Resource Handbook, Emergency Department signage, and other hospital policies. Read More...

Learn, Network, and Tour Emory Health at Institute's Intensive Training Seminar

Registration is open for the Hospitals and Communities Moving Forward with Patient- and Family-Centered Care Intensive Training Seminar, to be held in Atlanta, Georgia, March 19-22, 2012, in the serene wooded setting of the Emory Conference Center Hotel, the perfect place to learn and network. Special thanks to Emory Healthcare, the National Partnership for Women & Families, and the Campaign for Better Care for their leadership support in bringing this seminar to Atlanta. 

The seminar includes an array of topics looking at excellence and innovation in partnering with patients and families to improve the experience of care and clinical outcomes. Subjects will include, among others, the use of patient- and family-centered approaches to address the Partnership for Patients' goals to reduce re-admissions, decrease infections, and provide safe care transitions. Other topics include approaches to measurement, patient- and family-centered primary care, medical homes, use of information technology, strategies for developing and sustaining patient and family advisory councils, and the role of senior executives in providing leadership for change.

This intensive training seminar offers three and a half days of curriculum-based, faculty-led comprehensive practical sessions, in both plenary and small groups. The seminar is designed to help administrative leaders and managers, board members and trustees, clinicians—including physicians, nurses, social workers and other specialists, and patient and family advisors and leaders become effective agents for patient- and family-centered change in their organizations. Read more in the Seminar Brochure.

Participants will have plenty of networking opportunities, as well as the chance to tour two Emory Healthcare facilities. Tour the Emory Neuroscience Intensive Care Unit, which specializes in the treatment of patients with disorders and diseases of the brain and nervous system, to learn about the innovative patient- and family-centered design of this ICU. Or tour the Emory University Orthopaedics & Spine Hospital, which offers a comprehensive approach to patient- and family-centered care. Each tour will be offered on Tuesday, March 20th at 3 and 4 pm. Pre-registration is required and space is limited so be sure to sign up early when registering for the seminar.

Applications for Continuing Education Units (CEUs) are in process for nurses, physicians, and social workers. The Institute is seeking CEU credit with Maryland Nurses Association, American Academy of Family Physicians, and National Association of Social Workers. As information becomes available, updates on CEU credit will be posted on the Institute's registration website. 

Early Bird Registration Open Through January 17, 2012.


Scholarship Opportunity to Attend Intensive Training Seminar in Atlanta, Georgia

Is your organization a Pinwheel Sponsor? Are you planning to send a team to the Hospitals and Communities Moving Forward with Patient- and Family-Centered Care Intensive Training Seminar? If so, your organization is eligible to be considered for a scholarship for an additional team member to attend the seminar. Interested Pinwheel Sponsors please submit your organization's name to the Institute by January 31, 2012, to be included in the random drawing for one paid seminar registration for an additional participant to attend the Atlanta seminar.

Happy New Year to All Our Pinwheel Sponsors! It's Renewal Time!

The Institute appreciates the support of our Pinwheel Sponsors for their commitment to advancing the understanding and practice of patient- and family-centered care. We are proud to have partnered with sixty-six (66) Pinwheel Sponsors in 2011, sixteen (16) of which were welcomed as new sponsors for 2011:

  • Anne Arundel Medical Center, Annapolis, MD
  • Barnes-Jewish Hospital, St. Louis, MO
  • Children's National Medical Center, Washington, DC
  • Christiana Care Health System, Wilmington, DE
  • Clear Lake Regional Medical Center, Webster, TX
  • Flagstaff Medical Center, Flagstaff, AZ
  • Kaiser Permanente San Diego, San Diego, CA
  • Missouri Foundation for Health, St. Louis, MO
  • Onslow Memorial Hospital, Jacksonville, NC
  • St. Francis Medical Center, Lynwood, CA
  • St. Luke's Children's Hospital, Boise, ID
  • Stollery Children's Hospital, Edmonton, Alberta, Canada
  • University of Arizona Health Network, Tucson, AZ
  • University of Louisville Hospital, Louisville, KY
  • University of Rochester Medical Center, Rochester, NY
  • University of Wisconsin Hospital and Clinics, Madison, WI

A complete listing of Pinwheel Sponsors can be found on the Institute's website.

Benefits to Pinwheel Sponsors include: National recognition on the Institute's website; commemorative plaque for display by the Pinwheel Sponsor's organization; 10% discount on orders of Institute publications and videos; special discount for Institute conferences, seminars, and webinars; opportunity to participate in the Institute's Pinwheel Scholarship program for seminar registration, and more.

Now is a great time for new Pinwheel Sponsors to come on board to receive the full benefits of participation. Current Pinwheel Sponsors should have received their 2012 renewal notifications by now. If not, please contact the Institute. Questions? Please contact Julie Moretz at the Institute. 

International Conference on Patient- and Family-Centered Care Offers Sponsorship Opportunities

The 5th International Conference on Patient- and Family-Centered Care ~ Partnerships for Quality and Safety, to be held in Washington, DC, June 4-6, 2012, offers a variety of sponsorship opportunities for your organization.

The Conference will showcase innovative health care programs dedicated to partnerships with patients and families to improve outcomes and enhance the quality and safety of health care. Hospitals, community-based programs, public health and mental health agencies, mind-body complementary and alternative medicine programs, and patient- and family-led organizations, physicians, nurses, and other health-care providers, patient and family advisors and leaders, and those committed to best practices in medical education will make presentations.

Increased visibility among health care leaders from all over the country, and beyond, is a major benefit of being a conference sponsor or exhibitor. In addition to high visibility, sponsors and exhibitors receive multiple benefits, including a complimentary conference registration, valued at $995. Depending on the level of commitment, your organization can receive a complimentary one-year recognition as a Pinwheel Sponsor!

There are several exciting ways for your organization to have a significant presence at the conference. Opportunities range from showcasing your organization's patient- and family-centered care initiatives with a traditional exhibitor booth, to sponsoring a plenary session, the poster program, or underwriting various other conference activities. Specific sponsorships include having your organization's logo on the Conference tote bags or your name attached to a reception.

Sponsors for past International Conferences can be found on the Institute's website. The Institute is particularly excited to have hospital sponsorships as well as sponsorships from organizations that improve the patient's experience of care.

For more information on other benefits, and more details on exhibitor and sponsorship opportunities, see the Invitation to Exhibit and Sponsor.

Welcome to Liz Hansen

Welcome to Elizabeth (Liz) Hansen, who is the Institute's bookkeeper.

In addition to her responsibilities as the bookkeeping member of the finance team, Liz occasionally is called upon to use her considerable organizational and administrative skills in other ways. For example, Liz was a tremendous help in organizing certain areas of the Institute's new office during our recent move.

Liz, who has a BA in English from Old Dominion University, brings a host of work experience to the Institute. She has worked as a reporter, technical writer, and desktop publisher of marketing materials for real estate agents. In addition, Liz has more than 15 years experience running the business side of her husband's residential contracting business.

A Virginia native, Liz continues to live there with her husband and two daughters. In her spare time, Liz enjoys reading, gardening, and taking walks.

The Institute is happy to have Liz on its team!

Don Berwick Receives 2011 Picker Award for Excellence®

Congratulations to Don Berwick, MD, MPP, who received the Picker Award for Excellence®. The award, presented in December 2011, at the annual meeting of the Institute for Healthcare Improvement, which Dr. Berwick co-founded, cited Dr. Berwick for a "lifetime of unwavering commitment to improving the quality of health care for all people worldwide," and "the uncommon courage that has made him a true leader in the field." In presenting the award, Picker Institute Executive Director, Lucile O. Hanscom, described Dr. Berwick as "a passionate advocate for raising the quality of this country's health care to a new standard of excellence" and as being "in the vanguard of every innovative effort to improve healthcare and the way it is delivered." Learn more about the Picker Awards, Don Berwick, and other recipients of the 2011 Picker Awards for Excellence®

Read Dr. Berwick's address at the Picker Award event.




June 4-6, 2012

Washington, DC