March 2019
Issue 120

IPFCC Events

Don't Miss IPFCC's Intensive Seminar in Michigan

IPFCC’s next intensive seminar, Moving Forward with Patient- and Family-Centered Care: Partnerships for Quality & Safety, offers a unique opportunity to take your organization to the next level with patient- and family-centered care! With leadership support from the MHA Keystone Center and Beaumont Health, the seminar will be held on June 13-14, 2019 at the Crowne Plaza Detroit Downtown Riverfront Hotel.
Learn More and Register Now
Photo from Arkansas Hospital Association
Pam Dardess, VP, Strategic Initiatives, spoke at the Arkansas Hospital Association’s Care Transitions Conference about opportunities to partner with patients and families to improve transitions in care. She highlighted the need for a whole-person perspective, looking at patients’ lives outside of the health system.

Bev Johnson, President and CEO, was a plenary speaker at the 32nd Annual Gravens Conference on the Environment of Care for High Risk Newborns, held recently in Clearwater, FL. Her presentation was titled, "Supporting Family Partnerships in Care: The Role of First Impressions of the Physical Environment."

Marie Abraham, VP, Programming and Publications, participated in a roundtable of healthcare quality measurement experts, patient advocates, patients, and caregivers convened by the Pharmacy Quality Alliance, National Quality forum, and National Health Council on March 7th in Washington, DC. The goal is to develop a rubric for assessing patient centeredness of quality measure development and implementation.
Learn more about the roundtable

Upcoming Webinars
Featured Recorded Webinars
PFCC in the Field
IPFCC is partnering with the Patient-Centered Primary Care Collaborative (PCPCC) as part of its Transforming Clinical Practice Initiative (TCPI) Support Alignment Network (SAN).
This section brings stories from the field, from this initiative and others, right to your inbox. Some stories describe programs that have just begun; others describe more well-developed programs.
Great HeighTS Clinic
At Children’s Mercy Kansas City hospital system, the Great HeighTS outpatient clinic provides both medical and psychosocial care for girls and families living with Turner Syndrome. Opened in 2010, the clinic is a model of patient/family engagement and partnership.
Read more
Photo 1_Group at Clinic

Resources and Opportunities
Language Matters!
The March 2019 theme issue of Health Affairs, “Patients As Consumers,” looks at patient engagement from a number of perspectives – technology, research, health insurance plans, and others. A commentary article cautions against referring to patients as “consumers” and suggests that patient-centered care and consumerism are very different. A narrative by a parent advocate also asserts that patients and families are not “consumers” but rather partners with providers, working together to improve the health care system.
Purchase the journal or individual articles

The Importance of Patient Stories
nejm catalyst
An interview in the March 13, 2019 issue of the NEJM Catalyst discusses findings from the “The Living History Project,” at Yale University in which stories of patients are made available to clinicians who care for them. Findings suggest that there are benefits for both patients and providers.
Read the report

Engagement Is Key to Improved Discharge Planner
The final installment in a four-part series, "Difficult Decisions," outlines six strategies for change to improve decision-making about post acute care. Engagement of patients and families is highlighted as an important strategy. The series was prepared by the United Hospital Fund and supported by New York State Health Foundation.
Read the report

pfcc connect Free Virtual Informal Conversations
IPFCC held our latest informal conversation on health literacy this afternoon. For those who may not have had the chance to join, be sure to become a member of our free online community, PFCC.Connect, today to watch the recording of this and other previous conversations, view and add resources related to health literacy, continue the conversation by posting on our discussion board, and get notified of future conversations coming soon! 
Join PFCC.Connect Today!

Institute for Patient- and Family-Centered Care
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