Institute for Patient- and Family-Centered Care
Transforming health care through partnerships

Webinar Recordings

Missed one of these IPFCC webinars? Register to view the recording!

Better Together: Changing the Concept of Families as “Visitors” in Hospitals

Family members who are present and participate in decision-making and care of their hospitalized loved one contribute to better safety and outcomes, greater patient satisfaction, and reduced rates of readmissions. This webinar explores IPFCC’s campaign, Better Together: Partnering with Families, and provides a rationale, tools, and support that will help you change restrictive visitation policies. Get more details and register.

Speakers:

Deborah Dokken

Deborah Dokken, MPA
Family Leader Consultant
IPFCC

Alfreda Weaver

Alfreda Weaver, RN, MSN
Director of Healthcare Standards
NYC Health + Hospitals

Responding to Medical Errors in a Patient- and Family-Centered Environment

Despite the efforts of many health care organizations to eliminate preventable harm, patients and family members continue to be adversely impacted by medical errors. Learn what patients want and expect when medical errors occur and how patient and family partnerships at the organizational level can help to promote greater transparency around this topic. Get more details and register.

Speakers:

Maureen Connor

Maureen Connor, RN, MPH
Healthcare Consultant
Claremont Healthcare Consulting

Leilani Schweitzer

Leilani Schweitzer
Assistant Vice President, Communication & Resolution
The Risk Authority Stanford

Defining the Role of a Patient- and Family-Centered Care Staff Liaison

Are you a staff liaison whose role is to develop and sustain partnerships among health care professionals and patient and family advisors? This helpful webinar provides best practices, tools and approaches used by staff liaisons to build successful patient- and family-centered programs. It also highlights key components of well-established advisory programs and effective strategies utilized by individuals in this role to build partnerships between leaders, staff and clinicians, and diverse advisors. Get more details and register.

Speaker:

Mary Minniti

Mary Minniti, BS, CPHQ
Senior Policy and Program Specialist
IPFCC

Creating and Sustaining a Patient and Family Advisory Council

An increasing number of hospitals and health care organizations have recognized the value of creating patient and family advisory councils to improve clinical outcomes, reduce harm, and create satisfying health care experiences for all. This webinar shares the steps and tactics needed to create your “first” advisory council and how to keep a seasoned council's momentum going. Get more details and register.

Speakers:

Julie Moretz

Julie G. Moretz, BS
Associate Vice Chancellor, Patient- and Family-Centered Care
University of Arkansas for Medical Sciences

Kelly Parent

Kelly Parent, BS
Program Specialist for Patient and Family Partnerships
IPFCC

The Role of Leaders in Advancing Patient- and Family-Centered Practice

Senior leaders of health care organizations are key to advancing the practice of patient- and family-centered care and transforming organizational culture. Whether you are a senior leader—or you are hoping to influence the leadership of your organization—listen to this webinar to explore the essential role of leaders in developing meaningful and sustained partnerships with patients and families. Get more details and register.

Speaker:

Beverley H. Johnson

Beverley H. Johnson
President and CEO
IPFCC

Improving Patient and Family Engagement in Mental Health Settings

This webinar highlights how to implement patient- and family-centered care in various mental health settings. Ways to engage individuals in the direct care experience and as quality improvement partners are showcased. Practical tools and tips that help build strong partnerships with those receiving mental health services and their families are shared. Get more details and register.

Speakers:

Mary Minniti

Mary Minniti, BS, CPHQ
Senior Policy and Program Specialist
IPFCC

Patty Yoon

Patty Yoon, RPN, MA
Program Manager, Mental Health and Urban Health Department
Providence Health Care

Jason MacLeod

Jason MacLeod
Patient Advisor, Tertiary Eating Disorders
Providence Health Care

HIPAA and Patient- and Family-Centered Care

Many health care providers believe that the Health Insurance Portability and Accountability Act (HIPAA) presents a barrier to the practice of patient- and family-centered care. When interpreted correctly, however, the regulations actually provide new opportunities for collaboration rather than limiting them. Learn more about how HIPAA can facilitate health care professionals working in partnership with patients and families. Get more details and register.

Speaker:

Lindsay Lang

Lindsay Lang, MHSA, RN
Senior Health Care Quality Improvement Specialist
National Partnership for Women & Families