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April 2019
Issue 121
IPFCC Events
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Improve the Effectiveness of Partnerships
Partnering with patients and families makes a difference in the experience of care and health outcomes! Join us at IPFCC’s intensive seminar, Moving Forward with Patient- and Family-Centered Care: Partnerships for Quality & Safety to learn how to develop and strengthen your partnerships. The seminar will be held on June 13-14, 2019 at the Crowne Plaza Detroit Downtown Riverfront Hotel.
Review the Program and Register Now
IPFCC At Work
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Erin Mackay, Deborah Dokken, Laura Eldon
Deborah Dokken, Coordinator, Patient and Family Partnerships, participated in a panel at The Beryl Institute’s PX 2019 Conference. The presentation described New York State Health Foundation’s “Empowering Health Care Consumers” program, including the study of Patient and Family Advisory Councils (PFACs) conducted by IPFCC.

Bev Johnson, President and CEO, presented at the 15th Annual MD Patient Safety Conference, held on April 5, 2019 at the Hilton Baltimore. Her presentation, “Finding Joy in Creating Effective Partnerships with Patients and Families,” focused on the many roles of PFACs and PFAs in quality and safety initiatives as well as ways to measure their impact.
Upcoming Webinars
Featured Recorded Webinars
PFCC in the Field
IPFCC is partnering with the Patient-Centered Primary Care Collaborative (PCPCC) as part of its Transforming Clinical Practice Initiative (TCPI) Support Alignment Network (SAN).
This section brings stories from the field, from this initiative and others, right to your inbox. Some stories describe programs that have just begun; others describe more well-developed programs.
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The PIC Place
The PIC Place is a fully integrated healthcare center in Montrose, CO. To foster patient and family engagement, it relies heavily on active partnerships between its multidisciplinary team of providers and patients themselves. As a result, the center has been able to both improve clinical outcomes and reduce the cost of care.
Read more		 Pic Place Logo (2)

Resources and Opportunities
Scholarships Available for IPFCC's Seminar
With support from the Patient-Centered Primary Care Collaborative and the American College of Physicians, scholarships are available for registration (only) at IPFCC’s intensive seminar in June. Eligible individuals must live in the U.S. and work with an organization that provides ambulatory care (primary care or specialty). There are five scholarships for patient or family advisors (PFA) and five for health care professionals (HCP). Preference will be given to teams with a PFA and HCP attending as partners. Applications must be submitted by May 8th.
Apply Now

Patient Experience and Barriers
nejm catalyst The March 27, 2019 issue of the NEJM Catalyst shares the findings from a recent “Buzz Report.” Ninety-one percent of respondents agree that excellent patient experience is essential to high quality health care. But respondents also identified a number of barriers to achieving that goal – with “not enough time” as the number-one barrier.
Read the report

Trust and Partnership
A Viewpoint article in JAMA on 2/12/19 suggests that trust in health care is currently at risk but also identifies a number of approaches for re-building trust. One of the approaches calls for patients to be actively involved in designing solutions and encourages leadership to attend meetings of patient advisory councils.
Read the article
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pfcc connect Free Virtual Informal Conversations
Our next informal conversation is scheduled for Wednesday, May 1, 2019 at 10:30 AM ET focusing on medication management. If you are interested in participating or would like to watch the recording later, be sure to become a member of our free online community, PFCC.Connect, today! For those who are already a member, find the invite in your inbox or on the events calendar for registration information.
Join PFCC.Connect Today!
Institute for Patient- and Family-Centered Care
6917 Arlington Road, Suite 309 • Bethesda, MD 20814
301-652-0281
www.ipfcc.org