"I really, really needed to be able to talk to somebody who had experienced this. The medical and rehab staff were wonderful, my family was wonderful, but I just needed that connection to somebody who knew what I was going through."
Peer Support is intentional, personalized, relationship-based, and available as needed. Peer Support offers a real-life, real-time perspective, a view only an experienced patient or family member can provide. This section of the website provides guidance and resources from a sampling of established hospital or clinic-based peer support programs across the United States and Canada, and highlights a few Exemplar Programs that partner with patients and families to design and implement evidence-based programs.
Exemplar Programs include hospital-wide, unit and diagnosis-based, as well as out-patient and community-based models and partnerships. The information in the hospital or clinic-based Exemplar profiles is sourced from program responses to a Questionnaire about the design, development, and implementation of the programs including organization/administrative structure, staffing, finance, and operations, volunteer recruitment, training, and support, service delivery model, evaluation and sustainability. The name of each program listed below is linked to a full profile of that program.
While each Exemplar Program is unique, all the programs share key success factors.
IPFCC invites other peer to peer programs—both emerging and exemplars—to respond to the list of questions for submission to IPFCC for consideration to be profiled. Please consider sharing with IPFCC other information about peer support programs, resources, and research. Please send information to firstname.lastname@example.org and put Peer Support in the subject line.
Exemplar Programs in Hospitals or Clinics
Learn about the Success Factors that are essential to sustaining peer support programs.
Delivery Models and Organizational Structures
Learn more about various delivery models and organizational structures, as well as community-based peer support programs.
Links to selected research organizations and publications.
Links to available resources, including training and marketing materials, and other guidance.