Congratulations to our 2020 Partnership Award Recipients!

On August 20th, the Institute for Patient- and Family-Centered Care (IPFCC) announced its 2020 Partnership Award recipients, highlighting innovative partnerships among patients, families and health care professionals. At its virtual 9th International Conference on Patient- and Family-Centered Care: Partnerships for Quality, Safety, and Equity, IPFCC recognized four health systems that developed and implemented innovative projects as a result of those partnerships.

2020 Partnership Award Recipients

UT Health San Antonio, University Health System
Nosotros: Extended Compassion in Hard Times
San Antonio, TX
Ramin Poursani, MD
Debby Owen

During the COVID-19 pandemic, UT Family Residency Clinic physicians in San Antonio helped combat food insecurities for vulnerable patients by partnering with the Patient and Family Advisory Council and Advanced Primary Care promotores. This effort to build trust between patient and provider after the patient’s visit, decreases uncertainty and improves the predictability of the future.

Providence Health Care
Improving the Patient Experience of Hospital-to-Home Discharge in Acute Medicine at St Paul’s Hospital in Vancouver, Canada
Vancouver, BC
Agnes Black
Christine Wallsworth

In close collaboration with Patient Family Partners, the project Team implemented an innovative four-component Care Transition Bundle to improve the experience of discharge from hospital to home in two acute care medicine units. Evaluation shows improved patient and staff perceptions of preparedness for discharge and patients’ overall rating of hospital experience.

Honorable Mentions:

St. Joseph’s Health Care London
Improving CARE Together
London, ON
Gillian Kernaghan
Carol Riddell-Elson

Children’s Health
Family Advisor Network (FAN)
Dallas, TX
Brennan Lewis
Jessie Cheng