IPFCC recognizes the enormous and tragic impact that COVID-19 is having on the health care system across the world. We remain firmly committed to advancing patient- and family-centered approaches that also adhere to the safest guidelines and pose the least burden on health care professionals.

Patient with tablet

In direct care, maintaining connections between patients and their families is vital to health and healing. Yet, to prevent the spread of the virus, health care facilities have understandably restricted the physical presence of families and others. The words used and the tone of communications related to COVID-19 are important to conveying the essential role of families and care partners. Many organizations are creatively establishing ways to connect patients, their families, and care partners and continue to support the concept that families are key partners for safety.

Partnerships with patient and family advisors are also affected by COVID-19. Advisory council meetings, workgroups, committees, and other collaborative activities are no longer being held onsite but that should not mean that the work could not continue. There are multiple, valuable roles for patient and family advisors/partners, particularly at this time. Unlike the pandemics in previous decades, technology provides numerous ways to collaborate.

Patient- and Family-Centered Strategies in the Time of COVID-19

On March 24th, Bev Johnson and Mary Minniti presented the webinar, Patient- and Family-Centered Strategies in the Time of COVID-19 to provide insights, strategies and hope during the pandemic. Due to high demand, it was repeated on March 26th. You can view either of the two webinars and download handouts from here.