Advisors are patients and family members who partner with health care professionals to improve health care quality, safety, equity, and experience. Advisors share their insights and perspectives, identify strengths and opportunities for improvement, and collaborate in implementation and evaluation of changes.
If you are just getting started and don’t know where to begin, think of any process or project undergoing review or that is in the planning phase. Invite and prepare patients and families to participate in a work group. If you have an established patient and family advisory council or experience with advisors, continue to search for opportunities to expand their involvement and roles. IPFCC offers resources to guide you on establishing a successful patient and family advisory program.
Below are examples from the field that showcase how organizations are working with patients and families to improve health care.
Emory Healthcare
Children’s Specialized Hospital