IPFCC staff and faculty have expertise to provide training to leaders to strengthen their ability to advance and support the practice of patient- and family-centered care. We work with you to tailor content to best meet your organization’s priorities and needs.

Training Topics:

  • Leading Change in Organizational Culture
  • Core Competencies for Creating Partnerships to Achieve the Quadruple Aim
  • Conducting Assessments to Guide Planning and Change
  • Integrating Patient-and Family Centered Care into Your Strategic Plan
  • Creating the Expectation and Accountability for Patient and Family Engagement
  • Understanding the Business Case for Patient- and Family-Centered Care
  • Building the Infrastructure for Patient- and Family-Centered Care
  • Measuring Outcomes
  • Sharing Stories to Inspire, Inform, and Educate
  • Personnel Practices
  • Collaborative Design Planning
Maureen Conner and Jim Conway

In June 2016, Maureen Connor, RN, MPH sat down with Jim Conway, MS, to record a StoryCorps discussion about Jim’s experience as a leader and his view about why patient- and family-centered care is essential.