Institute for Patient- and Family-Centered Care
Transforming health care through partnerships

Webinar Recordings

Missed an IPFCC webinar? Call IPFCC at (301) 652-0281 or email us at events@ipfcc.org to get access to the recording or to check the availability of other past webinars not listed below!

The recording access fee is $99 and offers two weeks of unlimited viewing and access to the webinar’s supplemental materials. The fee for Pinwheel Sponsors is $50.

***FREE*** Advancing the Practice of Patient- and Family-Centered Care Across a Health System: The Imperative of Leadership at Every Level

This webinar will profile the journey of Beaumont, the largest health system in southeastern Michigan, and describe the commitment and strategies with governing board oversight, to integrate PFCC in hospitals, ambulatory practices, and long-term care communities, hospice and home care, and related educational partner organizations. A resource for this webinar is the August 2019 Nurse Leader article, "Advancing the Practice of Patient- and Family-Centered Care Across a Health System: The Role of Nursing Leadership."

Faculty:

Susan Grant

Susan Grant, DNP, RN, FAAN
Beaumont Health

The Role of Leaders in Advancing Patient- and Family-Centered Practice

Senior leaders of health care organizations are key to advancing the practice of patient- and family-centered care and improving the patient experience, staff and clinician work experience, quality, safety, and a culture of high reliability.. Whether you are a senior leader—or you are hoping to influence the leadership of your organization—join this webinar to explore the essential role of leaders in developing meaningful and sustained partnerships with patients and families to address organizational priorities.

Faculty:

Bev Johnson

Bev Johnson, BSN, FAAN
IPFCC

Health Literacy: A Key Facilitator for Patient and Family Engagement

40-80% of information shared in health care encounters with patients is misunderstood or not remembered. Addressing health literacy issues (The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions) is a critical component in creating a truly patient- and family-centered system of care and improving health outcomes.

Faculty:

Mary Minniti

Mary Minniti, CPHQ
IPFCC

Martie Carnie

Martie Carnie
Brigham and Women's Hospital

Erin Sturgeon

Erin Sturgeon, MBA
Brigham and Women's Hospital

"Photo Voice" and "Walk-Abouts" – Two Practical Strategies to Engage Staff and Patient and Family Advisors

Have you been searching for ideas and strategies to view hospitals, units, or clinics through the eyes of patients and families? Join us to learn the steps to conduct two effective activities—walk-abouts and photo voice projects—and explore examples from the field.

Faculty:

Marie Abraham

Marie Abraham, MA
IPFCC

Amy Nyberg

Amy Nyberg, BS
Helen DeVos Children's Hospital

Strengthening Diversity in Research Partnerships

In 2017, IPFCC received funding for a two-year project, Strengthening Diversity in Research Partnerships: Knowledge to Action, through a Patient-Centered Outcomes Research Institute® (PCORI®) Eugene Washington PCORI Engagement Award. IPFCC explored best practices for collaborating with patient, family, and community partners from typically under-represented populations in research. Come join us for this free webinar and learn about essential principles, strategies, and insights for developing authentic and productive partnerships.

Faculty:

Marie Abraham

Marie Abraham, MA
IPFCC

Cara Coleman

Cara Coleman, JD, MPH
IPFCC

Doriane Miller

Doriane Miller, MD
UChicago Medicine

Engaging Patients and Families in Mental Health Settings

This webinar will highlight how to implement patient- and family-centered care in various mental health settings. Ways to engage people in the direct care experience and as quality improvement partners will be showcased including addressing the Opioid Epidemic. Practical tools and tips that help others build strong partnerships with those receiving mental health services and their families will be shared.

Faculty:

Mary Minniti

Mary Minniti, CPHQ
IPFCC

Patty Yoon

Patty Yoon
Providence Health Care

Emma Garrod

Emma Garrod, BScN, RN
Providence Health Care

Gregory Ploksuik

Gregory Ploksuik
Providence Health Care

Measuring Patient- and Family-Centered Practice and Partnerships with Patients and Families

Establishing a system to track and measure the process and outcomes of patient­ and family­centered care and the partnerships with patient and family advisors is critical to creating and sustaining successful change in organizational culture. Providing this information in useful and compelling ways is important to assuring the support and commitment of senior executives and boards of trustees; it is also important to the work of patient and family advisory councils. Useful resources, dashboards, and other tools will be shared on this webinar.

Faculty:

Bev Johnson

Bev Johnson
IPFCC

Additional Webinar Recordings are available for the following topics:

  • A Beginner’s Guide to Advancing Patient- and Family-Centered Care
  • Evaluating and Strengthening Your Patient and Family Advisory Program
  • Patient and Family Partnerships: An Essential Strategy for High Reliability
  • Responding to Medical Errors in a Patient- and Family-Centered Environment