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Reflecting Our Community:
A Toolkit for Strengthening PFACs

This Toolkit contains guidance and resources to help hospitals advance and strengthen Patient and Family Advisory Councils (PFACs) to better reflect and support the hospital and communities served.

Toolkit Overview

Prepare for Action

Recruit to Improve Representation

Create a Welcoming Environment

Engage PFAs as Partners in Health Equity

Reflect to Sustain Progress

Examples of Action

© Institute for Patient- and Family-Centered Care® • PO BOX 6397 • McLean, VA 22106-9998 • 301-652-0281