Sometimes stories are powerful tools for change . . . and sometimes stories are powerful tools for learning.
Privileged Presence, 2014
Hearing these stories teaches students the importance of listening to patients and families. This can impact the experience of care in many ways, including preventing medical errors.
Curriculum delivery can be done via a number of formats and approaches and patient/family educators can be involved in any of them. At the heart of this involvement are their powerful stories about care – organized and shared to facilitate the learning of students and clinicians.
We have learned to use stories strategically . . . Thousands of our team hear stories at new employee, volunteer, and physician orientations . . .
Kathy Dutton, Vidant Medical Center,
in Privileged Presence, 2014
